CAREERS

About the Brand Ambassador Role:

Lord Hobo Brewing Co. (LHBCo) is hiring a part-time Brand Ambassador based in Massachusetts who will be responsible for attending events and representing the brand to the public. 

Specific responsibilities include, but are not limited to:

• Setting up and breaking down event equipment (tents, tables, tap systems)
• Pouring beer and interacting with public

Brand Ambassador qualifications:

At a minimum, the Brand Ambassador must have the following qualifications:

• Strong passion for all things beer and events
• Customer service experience 
• Must have weekend and evening availability - 10 to 20 hours per week (dependent on event schedule)
• Reliable transportation and ability to travel throughout New England (primarily MA)

Preferred Skills / Experience

• Capable of standing on their feet for long periods of time
• Capable of lifting 55lbs. above their head and dead-lifting 165lbs.
• Strong work ethic and self-starting attitude
• Good interpersonal skills and team spirit
• Excellent organization and communication skills
• The desire to work in a fast-paced, growing company
• Ability to stoop, crawl, twist, turn, lift, kneel, climb ladders and stairs
• Ability to regularly lift/carry heavy supplies, like cases of beer, kegs

Compensation:

This is an entry level position to start. Opportunities to eventually expand into other roles should they exist.

How to apply:

If you are ready to join the Lord Hobo team, email your resume and a cover letter to careers@lordhobo.com.

Lord Hobo Brewing Company is proud to be an equal opportunity employer.

Demand Planning Analyst

Lord Hobo is seeking a Demand Planning Analyst whose primary role will be to gather and organize data and generate deeper customer insight to enhance our sales team’s productivity. The Demand Planning Analyst will be responsible for supporting our sales leadership team and will report directly to the VP of Sales.

The Demand Planning Analyst will also be charged with providing connection between three crucial areas of our business: sales, operations, and finance. 

The ideal candidate thrives in a fast-paced, entrepreneurial environment that is hungry to build and contribute to the effectiveness of the sales team. Candidate to be based out of the Boston or surrounding area commuting to Woburn.

Essential Duties:

• Own existing sales reporting and design new reporting structures to support commercial growth.

• • Utilize OrchestratedBeer (“OBeer”), LHBCo’s ERP/MRP software, and other systems and processes to generate production schedules, raw material and packaging purchase orders (POs), assess inventory levels and other related activities.
  • Assist with a data transition from OBeer to Ekos and potentially lead this transition.

• Building monthly wholesaler performance scorecards and report highlighting areas of opportunity.

• Work with VIP, KARMA (CRM), Nielsen/IRI, and Orchestrated systems generating data and business insight supporting wholesaler network and field sales teams. 

• Support Sales leadership team building reporting tools supporting sales programming and Trimester initiatives.

• Track and report Buying Account and Distribution net gains and losses and provide GAP reports to field sales team and wholesaler personnel.

• Assist in sales and marketing budget management and support quarterly budget meetings driving key areas of control and review. 

• Management of administrative sales programs such as program and display tracking; bonus compensation tracking.

• Working with Vice President Sales and Regional Sales Managers to develop solutions to sales force effectiveness and highlight emerging problems.

• Creation of dashboards highlighting business evaluations and communication to stakeholders within the organization.

• • Update and maintain accurate data within LHBCo’s systems.
  • Contribute to SIOP (Sales, Inventory, & Operations Planning) processes and collaborate with the commercial team to assess demand and frequently changing production requirements
  • Work collaboratively across Operations (Production & Warehouse), Sales. and Finance and work with management on special projects.

• Support Finance department on weekly recurring projects reducing short term work load on the department.

• Quickly identify, diagnose, and resolve any and all issues related to purchase order fulfillment.
• Assist with regular physical inventory counts and maintain an accurate inventory in all relevant systems and software.
• Assisting with AR, Billbacks and reconciliation and related reporting requirements. 
• Other duties as assigned

Skills:

• Experience in the beer business a plus, strong desire to work in craft beer.
• Enthusiastic about working for a small, growing company building the brand from the ground up. 
• Expert level proficiency in excel and creation of reports, emphasis on clean formatting and presentation.
• Strong customer service skills and supportive, collaborative attitudes.
• Strong analytical skills and ability to synthesize data into working objectives.
• Exceptional interpersonal, communication, and presentation skills.
• Positive Attitude and willingness to work cross departmentally to build collaborative relationships.

Education/ Experience:

• Bachelor's degree, experience in the beer business a plus, strong desire to work in craft beer.

• Understanding of VIP and iDig, or Karma, a plus.
• Highly proficient in Excel and PowerPoint presentation building.
• Familiarity with coding languages such as VBA, DAX and SQL are a plus. 
• Familiarity with SAP Business One platform is a plus.

Compensation:
Compensation: Our total compensation package includes a competitive base salary, ample vacation time, 401K program, a health insurance package, a generous beer discount and much more.

Location(s): Woburn

About FOH Support Role: 

This position will be a mixed and rotating role with a focus on assisting customers & beertenders with general questions, merchandise and to-go beer sales, and bar operations to help generate revenue and keep customers engaged & happy.

Specific responsibilities include, but are not limited to:

Retail Cashier / Host

• Recognize & greet guests at the door and help field initial questions about the flow and operation of the venue
• Sales of all merchandise, cans, and growlers to go
• Retain knowledge about the history, philosophy & FAQs of LHBCo 
• Operate point-of-sale system & cash register
• Fulfill ecommerce merchandise orders and ensure of their prompt delivery
• Restock merchandise & par inventory levels, maintain cleanliness and organization of retail displays
• Report tips and sales to beertenders at the end of each night

Barback

• Multitask within a fast paced environment while providing a high level of professionalism
• Operate, maintain, & troubleshoot draft equipment
• Change kegs & retrieve inventory as needed
• Collect, wash, and return glassware for service
• Pre-bus tables on the floor, collecting glassware and trash to ensure customer satisfaction
• Stock customer service stations
• Assist bartenders with any needs on the fly
• Setup & proper close down at the end of each night. This includes mopping the floors, cleaning and covering the taps faucets, wiping down the bar, cleaning the bathrooms, taking the trash out, and ensuring the building is secure & locked

FOH Support Qualifications / Preferred Experience:

• Ability to stand for long periods of time (8-10 hours)
• Ability to lift 50-100 lbs. Must be able to stand, walk, lift and bend for long periods of time
• Ability to work a flexible schedule including holidays, evenings and weekends
• Tendency to clean excessively, and remain organized at all times
• Outgoing and high energy; enjoys high volume of public interaction; positive attitude and strong verbal communication skills
• Must have reliable transportation

Compensation:

We offer a competitive compensation package based on experience level. Our benefits package includes: paid holidays and time off, medical, dental, vision, and supplemental insurances, 401k, tuition reimbursement, parental leave, a referral bonus program and much more.

How to apply:

If you are ready to join the Lord Hobo team, email your resume and a cover letter to careers@lordhobo.com.

Lord Hobo Brewing Company is proud to be an equal opportunity employer.

To apply for this position, e-mail your resumé and thoughtful cover letter to careers@lordhobo.com

Location(s): Boston

About Front of House Role(s):

These positions will be a mixed and rotating role with a focus on assisting customers and/or bartenders with general questions, merchandise and to-go beer sales, and bar operations to help generate revenue and keep customers engaged & happy.

Specific roles and responsibilities include, but are not limited to:

About the Bartender Role:

• Extensive knowledge of the full lineup of our world-class beers and cocktails and being able to explain the uniqueness of each
• Display professionalism while engaging with customers in positive dialogue to ensure return business
• Accurately & consistently field questions about Lord Hobo the brewery, the beers, & our philosophy while staying within the brand guidelines
• Multitask within a fast paced environment while providing a high level of professionalism
• Anticipate guest needs and proactively upsell including merchandise and beer to go
• Operate & troubleshoot draft equipment
• Maintain standard of cleanliness and organization at all times
• Setup & proper close down at the end of each night. This includes mopping the floors, cleaning and covering the taps faucets, wiping down the bar, cleaning the bathrooms, taking the trash out, and ensuring the building is secure & locked
• Operate point-of-sale system & cash register
• Cash management and end of the night reporting including the deposit of all cash sales & tips, & email report to management nightly

Bartender Qualifications/Preferred Experience:

• TIPS certified
• Cicerone Certified Beer Server
• Passion for the craft beer industry & basic knowledge of beer
• Outgoing and high energy; enjoys high volume of public interaction; positive attitude and strong verbal communication skills

• Tendency to clean excessively, and remain organized at all times
• Ability to understand and collaborate effectively with guest’s specific requests
• Passionate and aware of trends within food and beverage industry
• Ability to work a flexible schedule including holidays, evenings and weekends
• Ability to lift 50-100 lbs
• Must be able to stand, walk, lift and bend for long periods of time (8 hrs)
• Must have reliable transportation

About Support Staff Role: (Host / Barback/Food Runner)

Our Support Staff Role  plays an important role in our daily operations by being our "first and last impression". They set the stage for an exceptional dining experience. They're responsible for greeting Guests with genuine hospitality and professionalism, accurately quoting wait times, seating Guests in a clean/ sanitary environment all while accommodating their needs.

Specific responsibilities include, but are not limited to:

• Retail Cashier / Host
• Recognize & greet guests at the door and help field initial questions about the flow and operation of the venue
• Sales of all merchandise, cans, and growlers to go
• Retain knowledge about the history, philosophy & FAQs of LHBCo
• Operate point-of-sale system & cash register
• Restock merchandise & par inventory levels, maintain cleanliness and organization of retail displays

• Report tips and sales to bartenders at the end of each night
• Multitask within a fast paced environment while providing a high level of professionalism

• Operate, maintain, & troubleshoot draft equipment
• Change kegs & retrieve inventory as needed
• Collect, wash, and return glassware for service
• Pre-bus tables on the floor, collecting glassware and trash to ensure customer satisfaction
• Stock customer service stations
• Assist bartenders with any needs on the fly
• Setup & proper close down at the end of each night. This includes mopping the floors, cleaning and covering the taps faucets, wiping down the bar, cleaning the bathrooms, taking the trash out, and ensuring the building is secure & locked

Support Staff Qualifications / Preferred Experience:

• Ability to stand for long periods of time (8-10 hours)
• Ability to lift 50-100 lbs. Must be able to stand, walk, lift and bend for long periods of time
• Ability to work a flexible schedule including holidays, evenings and weekends
• Tendency to clean excessively, and remain organized at all times
• Outgoing and high energy; enjoys high volume of public interaction; positive attitude and strong verbal communication skills
• Must have reliable transportation

We offer a competitive compensation package based on experience level. Our benefits package includes: medical, dental, vision, supplemental insurances, 401k, and generous paid time off.

How to apply:

If you are ready to join the Lord Hobo team please submit your resume and cover letter.

Lord Hobo is proud to be an equal opportunity employer.

Job Types: Full-time, Part-time

Compensation:

We offer a competitive compensation package based on experience level. Our benefits package includes: medical, dental, vision, and supplemental insurances, generous paid time off, and much more.

Location(s): Woburn

Lord Hobo has an exciting opportunity within our Human Resources Department. This person will assist the Director of Human Resources with the day-to-day people needs at a rapidly expanding organization. The right candidate will have the chance to grow within the company and will develop exposure to a wide array of HR related areas. 

Responsibilities:

• Talent Acquisition and Retention
  • Screen candidates for hire for minimum qualifications
  • Internally track all incoming applicants in company database
  • In conjunction with HR Director, work to unify and hire for all current and future Lord Hobo locations (e.g. Lord Hobo Seaport, Lord Hobo Cambridge, etc.)
  • Schedule interviews and handle full cycle of interview follow up
  • Execute background checks and pre-employment screenings
  • Help coordinate employee on-boarding and new hire schedules
  • Attend industry and networking events as needed
• Culture Development
  • Serve as administrative arm of Lord Hobo’s Culture Committee
  • Partner with the HR Director to facilitate special projects involving team development and culture
  • Provide creative and insightful ideas to grow the Lord Hobo Culture and work towards ongoing culture goals
  • Assist with continuous development of Lord Hobo’s culture and culture related initiatives
  • Help promote cross functional culture of communication and inclusion across all departments
• Compliance
  • Continuously helps drive HR’s commitment to organizational safety
  • Perform compliance audits on internal HR systems
  • Assist with all required organizational trainings and related tracking
  • Work with the HR Director on the maintenance of our HR policies and company handbook
  • Maintain safety records and assist with necessary OSHA reporting
  • Assist with employee discipline and termination needs including (e.g. COBRA, DUA, written warnings etc.)
• Administrative
  • Serve as main point of contact in the event the HR Director is off-site or out of office
  • Assist with 90-day and annual review processes for all employees
  • Assist with benefits administration, selection and enrollment
  • Perform administrative tasks as required 
  • Project based work as needed
  • Liaise with multiple departments on incoming requests and needs
  • Assist finance department with collection and administration of payroll
  • Enter data as required into payroll systems

Qualifications:

At a minimum, candidates for the Human Resources Administrator must have the following qualifications:

• Human Resources Management or Business related degree
• Three or more years experience in a HR role or related position
• Working knowledge of HR functions and best practices
• Knowledge of employment law and human resources responsibilities
• Excellent interpersonal and communication skills
• Passion for people and craft beverages
• Possess high level of personal integrity and a commitment to employee confidentiality 
• Ability to work in a fast-paced, team-oriented environment
• Exceptional organizational skills and attention to detail
• Comfortable interacting across all levels of the organization
• Proficiency in Google and Microsoft Office Suites
• Willingness to travel between other Lord Hobo locations as needed

Compensation:

Our total compensation package includes a competitive starting wage, generous paid time off, a health insurance package for full time employees, a generous beer discount to enjoy the fruits of your hard work, and much more.

How to apply:

If you are ready to join the Lord Hobo team, email your resume and a cover letter to careers@lordhobo.com.

Lord Hobo Brewing Company is proud to be an equal opportunity employer.

To apply for this position, e-mail your resumé and thoughtful cover letter to careers@lordhobo.com

Location(s): Woburn, Boston

About Line Cook Role:

Lord Hobo Brewing Co. (LHBCo) is hiring full-time Line Cooks in Massachusetts who will be responsible for the preparation and service of pizzas, salads, and other menu items to Lord Hobo standards.

Specific responsibilities include, but are not limited to:

• Daily preparation of ingredients to the kitchen manager’s standards
• High volume food production while maintaining high quality & consistent products
• Multitask within a fast paced environment while providing a high level of professionalism & customer service
• Safely store and prepare food at appropriate temperatures and sanitary conditions
• Daily station prep and cleanup including: rotating stock items while maintaining accurate food inventories, restocking for subsequent shifts, sanitizing food prep area & kitchen, cleaning dishes, & mopping floors
• Maintain cleanliness and organization at all times

Line Cook Qualifications / Preferred Experience:

• ServSafe preferred
• Strong knowledge of proper food handling procedures
• Previous experience in a high volume kitchen
• Outgoing and high energy; positive attitude and strong verbal communication skills; capable of taking direction well
• Tendency to clean excessively, and remain organized at all times
• Passionate and aware of trends within food and beverage industry
• Ability to work a flexible schedule including holidays, evenings and weekends
• Ability to lift 50-100 lbs
• Must be able to stand, walk, lift and bend for long periods of time (8 hrs)
• Must have reliable transportation

Compensation:

We offer a competitive compensation package based on experience level. Our benefits package includes: paid holidays and time off, medical, dental, vision, and supplemental insurances, 401k, tuition reimbursement, parental leave, a referral bonus program and much more.

How to apply:

If you are ready to join the Lord Hobo team, email your resume and a cover letter to careers@lordhobo.com.

Lord Hobo Brewing Company is proud to be an equal opportunity employer.

To apply for this position, e-mail your resumé and thoughtful cover letter to careers@lordhobo.com

Location(s): Woburn

We are hiring a Packaging Operator in our Woburn, MA brewery. The Packaging Operator position is a key role responsible for both the day-to-day packaging of LHBCo beers and the continual upkeep of the packaging equipment. Specific responsibilities include:

• Help own filler operations of Krones canning line
• Can and keg beer according to the daily packaging schedule
• Assist with troubleshooting and resolving packaging issues
• Set up, operate, and maintain our Krones canning machine including line changeovers between 12oz and 16oz cans and brand specific cartons
• Set up, operate, and maintain our IDD Mini King kegging machine for the full variety of draft container offerings
• Contribute to and rely on packaging performance metrics
• Identify and implement improvements to maximize package quality and operations efficiency
• Pick and prepare packaging raw materials including folding case trays and washing kegs
• Pick, document, and load finished beer to be distributed to our customers
• Work towards the daily goal of a pristinely clean brewery
• Assist with preventative maintenance initiatives
• Work with the QC department to identify and implement improvements to maximize quality
• Operate a Econocorp Spartan cartoner

Packaging Operator qualifications

At a minimum, the Packaging Operator must have the following:

• 2+ years of experience operating packaging equipment (prefer: food or beverage packaging)
• Ability to mechanically maintain and adjust packaging equipment to improve its operation
• Experience with packaging equipment changeovers and mechanical adjustments
• Good interpersonal skills and team spirit
• Ability to operate a forklift and pallet jack
• Ability to stand for prolonged periods, stoop, crawl, twist, turn, lift, kneel, climb ladders and stairs
• Ability to regularly lift/carry heavy supplies, like bags of grain and kegs of beer
• Ability to work in a brewery environment which may be loud, slick, humid, and hot
• Ability to comply with safe chemical handling procedures, including personal protection equipment such as gloves and goggles

Compensation and benefits

We offer a competitive compensation package based on experience including a competitive base wage, healthcare, career advancement opportunities, and of course a generous beer benefit so that you can enjoy the luxuries of your hard work.

How to apply:

If you are ready to join the Lord Hobo team, email your resume and a cover letter to careers@lordhobo.com.

Lord Hobo Brewing Company is proud to be an equal opportunity employer.

To apply for this position, e-mail your resumé and thoughtful cover letter to careers@lordhobo.com

Location(s): Woburn

Responsibilities would include but are not limited to:

• Raw ingredient handling, all aspects of a brew day, transferring wort/beer, yeast handling, packaging, monitoring fermentations, etc.
• Operate brewhouse with maximum attention to detail and accuracy (milling, mashing, lautering, proper gravities, etc.)
• Yeast management (harvesting, pitching and counts/viabilities)
• Tank management (gravity checks, trub dumps and dry-hopping)
• CIP and Sanitization on all vessels (fermenters, heat exchanger, mash tun, kettle, and bright beer tanks)
• Mash tun cleaning including removal of spent grain
• Troubleshooting, technical maintenance and by-the-letter adherence to SOP’s
• Maintain an inventory of raw materials & brewery supplies
• Ability to understand and pinch hit in cellar and packaging when needed
• Organize production logs, inventory reports, packaging logs, etc.
• Work and communicate well across all levels of a brewery operation (management, cellar, packaging, FOH, customers, suppliers, etc.)
• Assist with the development of our QA/QC program
• Maintain brewery equipment as well as general facility

Production Brewer qualifications:

At a minimum, the Production Brewer must have the following:

• 1-2 years of experience in a production brewery or brewpub
• Strong work ethic and self-starting attitude
• Good interpersonal skills and team spirit
• Excellent organization and communication skills
• The desire to work in a fast-paced, growing company
• Ability to operate a forklift and pallet jack
• Ability to stand for prolonged periods
• Ability to stoop, crawl, twist, turn, lift, kneel, climb ladders and stairs
• Ability to manipulate valves and clamps
• Ability to read and follow written English instructions
• Ability to regularly lift/carry heavy supplies, like bags of grain and kegs of beer
• Ability to work in a brewery environment which may be loud, slick, humid, and hot and cold
• Ability to comply with safe chemical handling procedures, including personal protection equipment such as gloves and goggles

Compensation:

We offer a competitive compensation package based on experience including healthcare, opportunities for advancement and on the job training, and of course a generous beer benefit so that you can enjoy the luxuries of your hard work.

How to apply:

If you are ready to join the Lord Hobo team, email your resume and a cover letter to careers@lordhobo.com.

Lord Hobo Brewing Company is proud to be an equal opportunity employer.

To apply for this position, e-mail your resumé and thoughtful cover letter to careers@lordhobo.com

Location(s): Woburn

About the Floor Manager Role

The Floor Manager here at Lord Hobo Brewing will be responsible for creating a world-class experience for our guests through over the top hospitality. They will ensure guest satisfaction by holding the staff to Lord Hobo’s high standards, and interacting with as many guests as possible. The Floor Manager must be an excellent example for taproom staff by providing training/coaching, perfect service, and leading by example. The taproom environment is fast paced and high volume, so attention, organization, and efficiency are needed at all times to keep staff engaged and guests smiling. The Manager will also work closely with the Chef and kitchen staff to ensure amazing food quality, timely service, and adherence to back of house rules. This role will require dedication to details, and consistent delivery of exceptional service & products to our guests. 

Specific responsibilities include but are not limited to:

• Ensure guest satisfaction by upholding Lord Hobo’s employee expectations of hospitality and customer service
• Advocate for the guests by touching tables, problem solving before escalation
• Serve as de facto leadership in the absence of GM & AGM
• Consistent mastery of all functions of taproom operations
• Effectively oversee staff with direction and constructive criticism
• Assist with proper and consistent training of new team members
• Maintain expert knowledge of the full lineup of current beers and company history
• Accurately & consistently field questions about the brewery, our beers & our philosophy while staying within the brand guidelines
• Assist with inventory, scheduling, and other administrative jobs as needed
• Multitask within a fast-paced environment while providing a high level of professionalism and hospitality
• Anticipate guest’s needs and proactively upsell including merchandise and beer to-go
• Operate & troubleshoot draft equipment
• Always ensure taproom cleanliness, organization, and repair. Make suggestions for improvements or CAPEX expenditures to optimize & improve revenue
• Awareness of appropriate and approved lighting, music, and general ambiance of the taproom
• Execution of proper opening & closing checklists
• Advanced knowledge and operation of POS, reservation systems
• Execution or appropriate delegation of cash management and EON reporting including deposit of cash tips and owed to house.

Taproom Floor Manager Qualifications & Preferred Experience

• Outgoing and high energy; enjoys high volume with public interaction; positive attitude and strong verbal communication skills
• Demonstrated ability to succeed as Bar Lead
• Exceptional leadership skills and desire to develop within Lord Hobo
• Passion for the craft beer industry
• Knowledge of brewing process, packaging, and draft systems
• Outgoing and high energy; enjoys high volume with public interaction; positive attitude and strong verbal communication skills
• Tendency to clean excessively and always remain organized 
• Ability to understand and collaborate effectively with guest’s specific needs
• Ability to de-escalate potential issues with guests, and resolve conflict 
• Passionate and aware of trends within the food and beverage industry
• TIPS Certified required
• Beer Server Certified (preferred)
• Allergy Awareness (preferred)
• Ability to work a flexible schedule including holidays, evenings and weekends
• Ability to lift 50-100lbs
• Must be able to stand, walk, lift and bend for long periods of time (8hrs)
• Must have reliable transportation

Compensation

We offer a competitive compensation package based on experience level.  Our benefits package includes: medical, dental, vision and supplemental insurances.